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Best Line Equipment's COVID-19 Safety Plan Summary

May. 14 2020 Safety By Best Line Equipment

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COVID-19 Safety Plan Summary

Best Line Equipment is actively monitoring the ongoing efforts surrounding the Coronavirus (COVID-19), and is taking precautionary measures to prevent the spread of the virus, while we continue toserve our customers responsibly. This Safety Plan provides a brief summery on the COVID-19 trainingour team members completed to ensure the safety and well-being of our customers, employees, andthe communities we serve.

Customer Safety

For customers who visit Best Line Dealerships:

  • Any and all information that can be collected over a telephone is encouraged. This will decrease the amount of face-to-face interaction that is spent when performing all business in store.
  • Best Line will offer curb side assistance for customers who prefer not to enter the store to conduct their business.
  • Best Line will communicate with customers what precautions we are practicing mitigating possible exposure. This communication will be conveyed with signage as well as at customer request.
  • Indicators such as cones, floor markings, signage, etc., will be strategically placed in customerareas of the facility to identify safe areas to stand while practicing social distancing.
  • All Best Line employees will practice the following COVID-19 mitigation efforts;      
    • Best Line employees will wear a mask at all times while working at Best Line facilities.
    • Best Line employees will maintain the 6’ foot social distancing recommendations at all times.
    • Best Line employees who contact customer equipment during services will disinfect equipment as the final step of services.
    • The disinfecting of the machine will be documented on the associated paperwork for services provided. 

For Best Line Employees who visit Customer Sites:

  • All Best Line employees will practice the following COVID-19 mitigation efforts;      
    • Best Line employees will wear a mask at all times while working at Best Line facilities.
    • Best Line employees will maintain the 6’ foot social distancing recommendations at all times.
    • Best Line employees who contact customer equipment during services will disinfect equipment as the final step of services.
    • The disinfecting of the machine will be documented on the associated paperwork for services provided.
  • In the event that a customer’s requirements are more stringent than those of Best Line, the Best Lineemployee will practice the requirements of the customer. If a customer’s location has lesser requirements, Best Line will exceed customer requirements by maintaining Best Line practices.
  • At a minimum, guidelines from the Center for Disease Control and Prevention (CDC) and mandates from the PA Health Secretary will be followed at all times by Best Line employee’s on customer locations.
  • If a customer requests to see Best Lines COVID-19 Safety Plan, the Best Line employee will allow the customer to review our plan in its entirety.

Best Line Equipment has educated our team members to strictly follow the guidelines from the Center for Disease Control & Prevention (CDC) and mandates from the PA Health Secretary during the time-frame of the declared pandemicCOVID-19 respiratory virus. Thank you for your time and for choosing Best Line Equipment as your equipment provider. Formore information on our safety plan, please visit https://www.bestline.com/--covid-19-safety.

If you have any questions about our COVID-19 Safety Plan, please email us at covidresponse@bestline.com.

  • If you are supporting COVID-19 response efforts, please engage with us 24/7 by requesting rentals over the phone by calling 1-800-679-BEST or contacting your local Best Line representative.